Returns Policy - Online purchases

We hope you will love your purchase, but should you change your mind, a refund or exchange on online purchases can be requested within 14 days of receiving delivery. If you wish to return an item, it must be in its original unused condition and packaging.

Refunds will be provided against the original payment method or credit/debit card used to complete the purchase. If you wish to return your product, please use a secure return service with the appropriate insurance level and with full tracking, as you are responsible until this product is received. If your return is due to a damaged or defective product then we will refund the delivery charges and pay your costs of returning it to Deacons.

All returns must be sent to D&S Limited, 11-15 Wood Street, Old Town, Swindon, SN1 4AN